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Customer Service Co-ordinator

ATPL in sales & Service of Tool Room Machines since 25 years. We have a opening for Customer Service Co-ordinator.
Required Job Description as given below:
  • Excellent communication Skill - verbal & Writing.
  • Respond to customer enquiries, providing turnaround within two hours.
  • Develop and maintain a positive client relationship by providing routine follow-up customer service calls.
  • Documentation of service complain and assigning the taste to the service team member.
  • Document and escalate any customer service.
  • Participate in meetings to improve productivity, resolve customer service issues and manage workload of team.
  • Assist with training of new employees within department.
  • Develop constructive and cooperative working relationships with those on your team, as well as cross functionally.
KEY SKILLS AND COMPETENCIES

Professional

  • Customer service experience in an office setting.
  • Can calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
  • Strong ability to multi-task, prioritize and execute.
  • Ability to perform under pressure and stressful conditions.

Personal

  • Professional demeanor and attitude.
  • A fast learner who can quickly understanding and articulate new technologies and processes.

ACADEMIC QUALIFICATIONS

  • Any graduate / Diploma

For further information please contact undersigned.



Apply Now

SALES COORDINATOR

Responsibilities:
  • Managing all the sales related activity of the company.
  • Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
  • Writing up accurate and grammatically correct sales correspondence.
  • Tracking sales orders to ensure that they are scheduled and sent out on time.
  • Effectively communicating with customers in a professional and friendly manner.
  • Ordering and ensuring the delivery of goods to customers.
  • Supporting the field sales team.
  • Ensuring that staff uniforms and personal appearance are always clean and professional.
  • Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
  • Organizing sales promotional campaigns.
  • Contacting potential customers to arrange appointments.
  • Speaking with customers using clear and professional language.
  • Resolving any sales related issues with customers.
  • Completing the administrative needs of the Sales Department.
  • Making follow-up calls to confirm sales orders or delivery dates.
  • Responding to sales queries via phone, e-mail and in writing.
  • Accurately analyzing and assessing statistical data.

KEY SKILLS AND COMPETENCIES

Professional

  • Customer service experience in an office setting.
  • Can calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
  • Strong ability to multi-task, prioritize and execute.
  • Ability to perform under pressure and stressful conditions.

Personal

  • Professional demeanor and attitude.
  • A fast learner who can quickly understanding and articulate new technologies and processes.

ACADEMIC QUALIFICATIONS

  • Any graduate / Diploma

For further information please contact undersigned.

Shalini Vyas

Apply Now

Reviews & Rating

3.9/5
★★★★★★★★★★

Reviewed by 35 Users

  • 5★49%
  • 4★11%
  • 3★11%
  • 2★3%
  • 1★26%
  • User Satisfaction
  • Response57%
  • Quality     100%
  • Delivery   100%
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P
★★★★★★★★★★
07-November-19
Pranjal Gupta
Roorkee, Uttarakhand
Product Name : 5 Axis Machining Center
Response
Quality
Delivery
R
★★★★★★★★★★
03-December-20
Rahul Sakhrekar
Pune, Maharashtra
No response
B
★★★★★★★★★★
26-April-22
Bhadresh
Surat, Gujarat
M
★★★★★★★★★★
23-March-22
Manish
Meerut, Uttar Pradesh
Response
V
★★★★★★★★★★
11-April-20
Vekhotso Tetseo
Dimapur, Nagaland
Response
W
★★★★★★★★★★
23-January-22
WASIM KHAN
Aligarh, Uttar Pradesh
M
★★★★★★★★★★
10-October-21
Mahesh Sanade
Nashik, Maharashtra
E
★★★★★★★★★★
19-September-21
Enfer
Gwalior, Madhya Pradesh
Product Name : Head Surface Grinder
Response
V
★★★★★★★★★★
10-September-21
Venkata Chray
Bengaluru, Karnataka
D
★★★★★★★★★★
11-August-21
Dattu
Pune, Maharashtra
Product Name : CNC Wire Cut EDM Machine
O
★★★★★★★★★★
13-July-21
Om Parkash
Noida, Uttar Pradesh
Product Name : Milling Attachment
A
★★★★★★★★★★
04-March-21
Ajit
Greater Noida, Uttar Pradesh
Product Name : Mold Temperature Controller
P
★★★★★★★★★★
17-February-21
Pranjili
New Delhi, Delhi
Product Name : Laser Marking Machine
A
★★★★★★★★★★
09-February-21
Aarif
Delhi, Delhi
V
★★★★★★★★★★
02-August-20
VIKRAM KUMAR
Sheohar, Bihar
A
★★★★★★★★★★
14-July-20
Apoorva Maheshwari
Ajmer, Rajasthan
A
★★★★★★★★★★
21-June-20
Abdulazees
Tiruppur, Tamil Nadu
S
★★★★★★★★★★
30-May-20
Sathibabu P
Visakhapatnam, Andhra Pradesh
S
★★★★★★★★★★
27-May-20
Smita Pratap Rangapure
Kolhapur, Maharashtra
G
★★★★★★★★★★
12-April-20
Gnanam
Coimbatore, Tamil Nadu
S
★★★★★★★★★★
01-April-20
Sanjay Vegad
Kutch, Gujarat
M
★★★★★★★★★★
12-March-20
Manish
Delhi, Delhi
S
★★★★★★★★★★
18-February-20
Surendar
Hanumangarh, Rajasthan
M
★★★★★★★★★★
18-January-20
Mukesh Kumar
Greater Noida, Uttar Pradesh
C
★★★★★★★★★★
09-December-19
Ch.ramesh
Nallajerla, Andhra Pradesh
V
★★★★★★★★★★
12-September-19
Vanshika Shukla
Noida, Uttar Pradesh
A
★★★★★★★★★★
07-July-19
Ashok Kumar Anal
Jamshedpur, Jharkhand
V
★★★★★★★★★★
05-September-18
Vikas Jain
Delhi, Delhi
R
★★★★★★★★★★
13-April-22
Rushikesh
Osmanabad, Maharashtra
K
★★★★★★★★★★
24-December-20
Kanak
Siliguri, West Bengal
Product Name : Plastic Injection Moulding Machine
K
★★★★★★★★★★
22-November-20
Kesavan
Madurai, Tamil Nadu
Product Name : Laser Hallmarking Machine
N
★★★★★★★★★★
09-November-20
Neeharoy
Jaspur, Uttarakhand
S
★★★★★★★★★★
27-January-20
Sujay Patra
Delhi, Delhi
A
★★★★★★★★★★
22-June-18
Amit Soni
Sagar, Madhya Pradesh
H
★★★★★★★★★★
20-June-18
Hilal Ahmad
Kashmir, Jammu & Kashmir



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Associated Technocrats Private Limited
A - 72, Sector - 64
Noida - 201305, Gautam Budh Nagar, Uttar Pradesh, India
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